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Thread: client file format

  1. #1
    Join Date
    Dec 2017
    Location
    Paris
    Posts
    18

    Default client file format

    I have an annoying Maya issue with IFM:
    file format list available in Iray render settings is displaying Maya software's list instead of Iray's formats:
    (so Ican't choose EXR as a format...)

    Click image for larger version. 

Name:	maya_2017-12-18_10-33-18.png 
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    I found that this problem happens silently when the Render Setting window is docked in the Maya UI ...
    Last edited by pascalandre; 18th December, 2017 at 10:02.
    Pascal ANDRE
    --------------------
    Maya 2018.2, Windows 7, 128 GB RAM
    4x GTX 1070, driver 388.31
    --------------------

  2. #2

    Default

    Hi Pascal,

    I've never seen this before. Was this scene imported from an older Maya and Iray for Maya version? Is the something you can share?

    Regards

    Christoph

  3. #3
    Join Date
    Dec 2017
    Location
    Paris
    Posts
    18

    Default

    this is not happening with a particular scene but when the Render Setting window is docked in the Maya UI,
    you can reproduce this just by docking the Render Setting window somewhere in Maya UI before loading any scene.
    Last edited by pascalandre; 18th December, 2017 at 18:11.
    Pascal ANDRE
    --------------------
    Maya 2018.2, Windows 7, 128 GB RAM
    4x GTX 1070, driver 388.31
    --------------------

  4. #4

    Default

    Hi Pascal,

    we will check this out. Looks like a bug.

    Regards

    Chris

  5. #5

    Default

    Hi Pascal,

    I could reproduce it. If you switch e.g. from Maya Software to Iray Photoreal and the Render Settings are docked, the corresponding UI elements aren't updated. I don't know the reason yet, but will have a look into it. So far, you have to undock the Render Settings, change the renderer, and then dock the Render Settings again.

    Best
    -Thomas

  6. #6

    Default

    Short update:
    We have found the reason and the bug should be fixed in the next Iray for Maya version (> 2.0).

    -Thomas

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