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  1. I'm going to need some more precise steps to...

    I'm going to need some more precise steps to reproduce. I tested with a basic scene and an Iray material with some cut and paste but didn't encounter any issue. Are you able to provide steps to...
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    I don't reproduce here (at least not in Iray)....

    I don't reproduce here (at least not in Iray). Since it doesn't appear to be an Iray specific issue we'll wait to see if you find out more.
  3. Thank you for the reproduction steps. We will...

    Thank you for the reproduction steps. We will report the issue to NVIDIA.
  4. I am not fully reproducing this issue. What I did...

    I am not fully reproducing this issue. What I did find was that when I had some very quick jobs in the queue, if I stopped the queue, while I was in the process of stopping it was possible for the...
  5. Assuming you do not need to retain old jobs or...

    Assuming you do not need to retain old jobs or settings you can simply delete the Iray Server database, a fresh version will be created on startup. You would need to redo any settings you had and...
  6. Thread: RDK integration

    by Paul
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    We have no current plans for this. It is a major...

    We have no current plans for this. It is a major undertaking and restructure and not something that is planned.
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    Sticky: Iray Server 2.53 Released (Iray RTX Support)

    Iray Server 2.53 has been released. To download you can use the Try link on the website. This version supports the following Iray releases:


    Iray 2017.1.5
    Iray 2018.0.3
    Iray 2018.1.3
    Iray...
  8. There is unfortunately nothing obvious in the...

    There is unfortunately nothing obvious in the logs in terms of issues. Removing jobs can at times freeze the web interface, though usually it updates if refreshed. On occasion I have had to remove...
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    Ah, that might be the names of your snapshots....

    Ah, that might be the names of your snapshots. Can you try with a very basic a-zA-Z only job name and output filename and see if you have the same issue.
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    I can't really say why it would be doing that...

    I can't really say why it would be doing that without more information.
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    I can't say without examining the logs and seeing...

    I can't say without examining the logs and seeing it running, however snapshots should only be created during job submission. They are created prior to rendering, not during rendering. Iray Server...
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    Archiving the jobs would not help if there is...

    Archiving the jobs would not help if there is something corrupted in the database. The other thing you could try is removing the cache, you will find a cache directory in the same location as the...
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    What application are you submitting from and what...

    What application are you submitting from and what to the Iray Server and the client application logs say? If you don't need to keep your old Iray Server jobs and settings then one thing you can try...
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    Currently you can only interactively edit...

    Currently you can only interactively edit tone-mapping and other non-restarting settings when using the viewport interactive render mode in Iray for Rhino, not the batch render mode in the pop-up...
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    There isn't an explicit Python API, however the...

    There isn't an explicit Python API, however the general functionality is all exposed as standard Rhino commands, so you can execute them using the rhinoscriptsyntax.command method in Python. There...
  16. Thread: Page file usage

    by Paul
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    I don't think this is really indicating the...

    I don't think this is really indicating the actual memory used by Iray. When I run our stand-alone Iray application I also see fairly high commit spikes on my system here around 12GB when the Iray...
  17. Thread: Page file usage

    by Paul
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    Well the committed memory is for the entire...

    Well the committed memory is for the entire system, not the individual process. If you temporarily unload the Iray plugin what kind of usage is seen?
  18. Thread: Page file usage

    by Paul
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    There is no obvious reason from the logs. Can you...

    There is no obvious reason from the logs. Can you test with OptiX Prime disabled (very bottom of the settings page).

    I also notice from the logs you have some emittitng geometry (something with a...
  19. Thread: Page file usage

    by Paul
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    No, that seems excessive. The full Iray logs...

    No, that seems excessive. The full Iray logs might be helpful here as they report various statistics. A 1000px square environment should definitely not take up 10GB of memory.
  20. Thread: Page file usage

    by Paul
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    It's a little tricky for us to know what Rhino is...

    It's a little tricky for us to know what Rhino is doing internally with its memory allocation. However when it runs out of memory, it would be because it has asked for an amount that it is unable to...
  21. Thread: Page file usage

    by Paul
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    That would seem to indicate it is something in...

    That would seem to indicate it is something in the part being held in Rhino by the plugin rather than internally in the renderer. Note that the plugin does keep a lot of data in working memory so a...
  22. Thread: Page file usage

    by Paul
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    It's pretty hard to say. Given the scene is not...

    It's pretty hard to say. Given the scene is not especially huge it may be one troublesome object that is causing issues rather than the overall complexity. My usual way to track those down is to save...
  23. Thread: Page file usage

    by Paul
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    Is there anything useful in your Iray logs? Do...

    Is there anything useful in your Iray logs? Do you have instancing turned on, if so you might try with that turned of.
  24. Thread: Page file usage

    by Paul
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    What is actually reporting out of memory, Iray...

    What is actually reporting out of memory, Iray somehow or your system in general? Note that it's GPU memory that is likely the issue in Iray's case not system memory. Do you have any screenshots of...
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    Yes, the RTX cards are supported (though in this...

    Yes, the RTX cards are supported (though in this version the RT Core hardware in them is not used, just the CUDA cores). Make sure you have the latest driver installed, also I am unsure what will...
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